Accessibility Statement

At Chazna, operated by HUGSYWUGSY LTD, we are committed to making our website www.chazna.com accessible to all users, including people with disabilities. We believe everyone should have equal access to fashion, regardless of their abilities, and we strive to provide a user-friendly online shopping experience.

1. Our Commitment

  • We aim to follow the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA standards.

  • We regularly review our website to identify and fix accessibility issues.

  • Accessibility is integrated into our design and development processes.

2. Accessibility Features on Our Website

  • Text alternatives for non-text content (e.g., product images).

  • Clear and consistent navigation structure.

  • Adjustable text size via browser settings.

  • Compatibility with screen readers and keyboard navigation.

  • Sufficient contrast between text and background colors.

3. Ongoing Improvements

We know that accessibility is a continuous process. While we have taken steps to improve accessibility, we are always working to enhance usability for all customers.

4. Feedback & Support

We welcome your feedback on the accessibility of chazna.com. If you encounter any barriers while using our website, please contact us so we can address the issue:

📧 Email: support@chazna.com
📍 Address: HUGSYWUGSY LTD, SUITE 9001, 5 BRAYFORD SQUARE, LONDON, UNITED KINGDOM, E1 0SG

We aim to respond to accessibility feedback within 5 business days.

5. Third-Party Content

Some parts of our website may rely on third-party services (such as payment processors or social media plugins). While we do not control these services, we encourage them to provide accessible content and interfaces.

6. Compliance Status

  • Our goal is partial compliance with WCAG 2.1 Level AA.

  • Some areas of our website may not yet fully meet accessibility standards, but we are actively working on improvements.

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