Terms of Service

Terms of Service

Effective Date: September 1, 2025

Welcome to Chazna (“Company”, “we”, “our”, or “us”). These Terms of Service (“Terms”) govern your access to and use of our website www.chazna.com (the “Site”) and the purchase of our products, including women’s clothing made from muslin fabric (“Products”). By accessing or using our Site, you agree to comply with and be bound by these Terms.

1. Eligibility

By using this Site, you confirm that you are at least 18 years old or using the Site under the supervision of a parent or legal guardian.

2. Use of the Site

You agree not to:

  • Use the Site for unlawful or fraudulent purposes.

  • Attempt to disrupt or interfere with the Site’s functionality or security.

  • Copy, reproduce, or distribute any content without our prior written consent.

3. Products & Orders

  • All product descriptions, images, and prices on chazna.com are subject to change without notice.

  • We reserve the right to refuse or cancel any order at our discretion.

  • An order is confirmed only once payment has been successfully processed.

4. Pricing & Payment

  • All prices are listed in Euro (€) unless otherwise stated.

  • We accept payments via Visa, Mastercard, PayPal, and other secure payment methods.

  • You agree to provide accurate and complete billing and shipping information when placing an order.

5. Shipping & Delivery

  • Orders are shipped within 2–5 business days from confirmation.

  • Delivery times vary depending on destination and carrier.

  • International customers are responsible for any applicable customs duties, taxes, or import fees.

6. Returns & Exchanges

  • Returns are accepted within 14 days of delivery, provided items are unused, unworn, and in their original packaging.

  • Return shipping costs are non-refundable, unless the product is defective or incorrect.

  • Please review our Return Policy for full details.

7. Intellectual Property

All content on the Site, including images, product designs, graphics, text, and logos, are the property of HUGSYWUGSY LTD and are protected by copyright, trademark, and intellectual property laws.

8. Limitation of Liability

To the fullest extent permitted by law, HUGSYWUGSY LTD shall not be liable for any direct, indirect, incidental, or consequential damages resulting from the use of our Products or Site.

9. Privacy Policy

Your use of the Site is also governed by our Privacy Policy, which describes how we collect, use, and protect your personal information.

10. Changes to Terms

We may update these Terms from time to time. Any modifications will be posted on this page with the updated “Effective Date.” Continued use of the Site after changes are made constitutes acceptance of the new Terms.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of England and Wales, without regard to conflict of law principles.

12. Contact Us

If you have any questions about these Terms, please contact us:

📧 Email: support@chazna.com
📍 Address: HUGSYWUGSY LTD, SUITE 9001, 5 BRAYFORD SQUARE, LONDON, UNITED KINGDOM, E1 0SG

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